Lead Front Desk Receptionist

Apotek Fitri Tea · 📍 Ciamis, Jawa Barat · Diposting 2026-10-12
FULL_TIME⭐ TERVERIFIKASI
Rp 18.000.000 – Rp 24.000.000 per month
Apotek Fitri Tea is looking for a dynamic and experienced Lead Front Desk Receptionist to join our team. In this role, you will be responsible for managing the reception area, ensuring a welcoming environment for customers, and providing excellent customer service. The ideal candidate will have a strong background in customer service, excellent communication skills, and the ability to work in a fast-paced environment.

📋 Tanggung Jawab Pekerjaan

Greet and assist customers in a friendly and professional manner.,Manage the reception area, including answering phones, directing calls, and handling customer inquiries.,Maintain accurate records of customer visits and interactions.,Coordinate with other departments to ensure smooth operations and customer satisfaction.,Handle customer complaints and escalate issues as needed.,Assist in training and supervising other receptionists.,Ensure the reception area is clean and well-maintained.

🎓 Kualifikasi & Syarat

Bachelor's degree in Business Administration, Hospitality Management, or a related field.,Minimum of 3 years of experience in front desk receptionist or customer service roles.,Excellent communication and interpersonal skills.,Strong organizational and multitasking abilities.,Proficiency in using computer software and basic office equipment.,Familiarity with customer service best practices and industry standards.,Ability to work well under pressure and in a fast-paced environment.

🛠️ Keahlian

Customer serviceCommunicationOrganizationMultitaskingProblem-solvingTeamwork
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